GDPR Privacy Policy for salustraining.org.uk

1. Who We Are

Salus Training provides professional care training services in the UK.
For data protection purposes, Salus Training acts as the Data Controller responsible for the personal data collected through our website.

Contact Details:
Email: admin@salustraining.org.uk
Website: https://salustraining.org.uk

2. What Information We Collect

We may collect and process the following types of personal information:

Information You Provide Directly

• Full name
• Email address
• Phone number or other contact details
• Billing and payment details (when making purchases)
• Any message or inquiry you submit through our contact forms

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device information and operating system
• Pages visited, time spent, and referring websites

This data helps us understand how visitors use our site and improve user experience.

3. How We Use Your Personal Data

We use your information to:

• Provide and manage our training services
• Process and confirm bookings or transactions
• Respond to inquiries or customer support requests
• Send newsletters, updates, and relevant communications (only with your consent)
• Improve our website functionality, user experience, and content
• Comply with legal and regulatory requirements

We will never sell or rent your data to third parties.

4. Legal Basis for Processing Personal Data

We process your personal data under one or more of the following lawful bases:

• Consent: When you voluntarily provide data (e.g., subscribing to our newsletter).
• Contract: When data processing is required to provide a service or fulfil a purchase.
• Legitimate Interests: To operate our business effectively and improve our services.
• Legal Obligation: When required to comply with applicable UK laws.

5. Data Sharing and Third Parties

We may share data with trusted third-party providers who help us operate our business, such as:

• Payment processors
• Email marketing platforms
• Web hosting and analytics providers

All third-party partners are GDPR-compliant and only process data on our instructions.
We do not sell, rent, or disclose your personal data to unrelated third parties.

6. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
Once data is no longer required, it is securely deleted or anonymised.

7. Data Security

We take your data protection seriously.
We use secure servers, SSL encryption, and trusted payment gateways to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict certain processing activities
• Withdraw your consent at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us at admin@salustraining.org.uk.
We will respond within one month as required by GDPR.

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

• Remember your preferences
• Analyse website traffic
• Improve website performance

You can manage or disable cookies in your browser settings.
For full details, please see our Cookie Policy.

10. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies when visiting them.

11. Changes to This Privacy Policy

We may update this GDPR Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions about this GDPR Privacy Policy or your personal data, please contact:

Salus Training
Email: admin@salustraining.org.uk
Website: https://salustraining.org.uk